The post-sale channel network for medical equipment
One device. One record. From factory to hospital.
NOVENTRA connects manufacturers, medical distributors and hospitals around one shared record of every unit after the sale: installation, warranty, service, training and consumables.
Start your 30-day trialNOVENTRA by Centrivon · Medical Business Operating Ecosystem · Designed and developed in the UK
The post-sale visibility gap
The broken post-sale link
Through the sale, manufacturer and distributor are tightly connected. The moment the equipment is delivered, that connection breaks.
- Order placed
- Processed
- Shipped
- Delivered to distributor
No line of sight back to the factory
After delivery · post-sale zone
Not visible to the manufacturer
- Installation?
- Warranty?
- Service?
- Training?
- Consumables?
Link breaks
after delivery
Why now
Device-level data is becoming the norm. After the sale, it still goes dark.
UDI and traceability rules (FDA GUDID, EU EUDAMED) are pushing device-level data, and manufacturers want after-sale visibility in distributor markets.
Identity at the factory
Each device carries a unique device identifier on its label.
Registered in public databases
Device identity is published to regulators’ databases.
- FDA GUDIDUnited States
- EUDAMEDEuropean Union
After the sale, it goes dark
In distributor markets, installation, service and training are rarely recorded in one place.
NOVENTRA keeps the record
One record per unit after the sale, shared across the post-sale channel network.
NOVENTRA is not a UDI database and does not submit data to GUDID or EUDAMED. It keeps the after-sale record for each unit your channel supplies.
The post-sale channel network
One network, three sides, one record per unit.
Manufacturers, medical distributors and healthcare providers work from the same record for every unit. Distributors control what they share, unit by unit.
Manufacturers
See where their units are installed and how they are supported, in every market.
Medical distributors
Run installation, service, warranty and training, and prove the work.
Healthcare providers
See one record for their equipment, across suppliers.
Every manufacturer that joins brings its distributors. Every hospital that joins asks its other suppliers to join too.
From scattered to shared
Scattered post-sale data, unified
Installation, warranty, service, training and consumables live across chats, sheets, inboxes, paper and memory. Your work should not disappear after it is completed. It should become proof.
Today · scattered across distributors
- WhatsApp chats
- Spreadsheets
- Emails
- Paper
- Memory
- Installation
- Service visits
- Warranty
- Training
- Consumables
- Reporting & analytics
unifies it
With NOVENTRA · organised
Shared record- Installation
- Warranty
- Service visits
- Training
- Consumables
- Reporting & analytics
Who it's for
Three sides of the same unit. Three problems solved.
Manufacturers
NOVENTRA Connect
- 1.Blind after delivery. You don't know where each unit is installed, or whether it's still under warranty.
- 2.Distributor quality you can't verify. Training, certification and service performance sit in each distributor's own files.
- 3.No view of the follow-up. Client follow-up, sell-through and consumables arrive late, in monthly spreadsheets, if at all.
Your global installed base, warranty status and distributor scorecards on one screen, shared with permission by each distributor.
For manufacturers →Medical distributors
NOVENTRA
- 1.Knowledge that walks out of the door. Installed-base history lives in spreadsheets, chats and people's memory.
- 2.Work you can't prove. Installations, service and training disappear once they are done, so manufacturers and tenders never see them.
- 3.Revenue that slips. Missed warranty claims, preventive-maintenance visits and renewals cost money every month.
One workspace for units, clients, warranty, service, training and consumables, with reports that turn your work into proof.
For medical companies →Healthcare providers
NOVENTRA Care
- 1.Many suppliers, no single view. Equipment from different distributors is tracked in different places.
- 2.Expiries and maintenance that slip. Warranty end dates and preventive maintenance get missed, and equipment goes down.
- 3.History lost in calls and chats. Service requests and training records are scattered across phone calls and messages.
Your equipment, warranties and suppliers in one place. You approve every connection.
For healthcare →Installed base
Every unit, in every market, on one map.
Manufacturers see where each unit is installed and how it is supported. Distributors see their whole installed base by hospital, warranty and service status.
Global installed base
Illustrative data- Distributor market
- Installed
- Under warranty
- Service due
- Units on record
- 1,284
- Units on record
- Markets
- 12
- Markets
- Connected distributors
- 7
- Connected distributors
What makes NOVENTRA different
Built for a gap the industry hasn't solved.
Others cover a piece of the after-sale picture. NOVENTRA joins all of it, for every side of the channel.
One network, three sides.
Manufacturer, distributor and hospital work from the same record of every unit. Each side sees exactly what it's entitled to see.
Manufacturer-led growth.
One manufacturer brings its entire distributor network onto a single standard.
UK enterprise engineering.
Designed and developed in the UK by Centrivon Technologies, secure by design, and built for global distributor-led markets.
Proven in the field.
Built from years of real distributor operations, and in daily use with a real, connected medical distributor.
Distributor performance, measured.
Scorecards that bring training, service response and installations together for every distributor.
The hospital at the centre.
Hospitals see their equipment, warranties and suppliers in one place, and they bring every supplier onto the network.
THE OPERATING MODEL
Connect. Operate. Prove. Grow.
Connect
Bring in your brands, clients and installed units, and connect the manufacturers and hospitals you work with.
Operate
Run installation, warranty, service visits, training and consumables from one workspace.
Prove
Every action becomes part of the unit's record, ready to share as evidence with manufacturers, hospitals and tenders.
Grow
Show your value, win territory and renewals, and let the network bring new partners to you.
TURN OPERATIONS INTO SALES PROOF
Your company is already doing the work. NOVENTRA makes people see it.
Sales is stronger when claims become evidence. Show customers and manufacturers the installations, training, support and long-term commitment behind every product.
Your NOVENTRA Journey
Sample report
Training sessions
Support visits
Installed systems
Staff trained
Restoring the post-sale connection
After the sale, nothing gets lost.
One shared post-sale record for every unit, from installation to end of life, visible to the manufacturer, the distributor and the hospital.
Medical Business Operating EcosystemThe shared post-sale record for every unit
From installation to end of life
- Installation
- Warranty
- Service
- Training
- Consumables
- End of life
Every installation, warranty, service visit, training session and consumable is recorded once, against the unit, and shared with the right people.
Manufacturer, distributor and hospital see the same record.
Trust
British engineering. Your data, your rules.
Designed and developed in the UK.
NOVENTRA is a product of Centrivon Technologies Ltd, registered in England and Wales.
Your data, your control.
Distributors control what they share, unit by unit. Client details stay private unless they choose to share them. Hospitals approve every connection.
Secure by design.
Isolated organisation workspaces, role-based access and audit activity, built to UK data-protection standards.
BUSINESS-GRADE CONTROLS
Infrastructure your operation can rely on.
Secure Organisation Workspaces
Every company works in its own workspace. Your units, clients and records are never visible to other organisations.
Role-Based Access
Give owners, managers, sales and service staff only the access their role needs.
Manufacturer Permission Controls
You decide which manufacturers see which data, and you can withdraw access at any time.
Audit Activity
Key actions are recorded, so you can see who changed what and when.
Data Isolation
Data is separated by organisation at the database level, not just hidden in the interface.
Protected Authentication
Sign in with a passkey, Google, Microsoft or a work email, with secure session handling.
Backups
Your data is backed up automatically by our cloud infrastructure provider.
Secure Billing
Payments are handled by a dedicated payment provider. We never store full card details.
THE NEXT WAY TO OPERATE
Your business already creates the value. Now make it visible.
See the post-sale channel network with your own products, clients and markets.
Operate better. Prove more. Sell stronger.