LEGAL
Refund Policy
Last updated: 3 November 2026
This policy explains how refunds work for NOVENTRA subscriptions.
1. Our 30-day money-back guarantee
If NOVENTRA isn't right for your organisation, you can request a full refund of your first subscription payment within 30 days of that payment.
2. How to request a refund
Email billing@centrivon.tech from your account owner's email address, with your organisation name.
3. Processing
Approved refunds are returned to the original payment method.
4. After 30 days
Monthly plans can be cancelled at any time and stay active until the end of the paid period. We don't refund partial months.
5. Contact
billing@centrivon.tech · CENTRIVON TECHNOLOGIES LTD, 128 City Road, London, EC1V 2NX, United Kingdom.