NOVENTRA Connect · For manufacturers
See what happens after the product leaves your warehouse.
Your global installed base, warranty status, service activity and distributor performance, shared with permission by each distributor.
Through the sale you're connected. After delivery, you're blind.
- Order placed
- Processed
- Shipped
- Delivered to distributor
No line of sight back to the factory
After delivery · post-sale zone
Not visible to the manufacturer
- Installation?
- Warranty?
- Service?
- Training?
- Consumables?
Link breaks
after delivery
The manufacturer's problem
Three questions you can't answer today.
- 01
Blind after delivery.
You don't know where each unit is installed, or whether it's still under warranty.
- 02
Distributor quality you can't verify.
Training, certification and service performance sit in each distributor's own files.
- 03
No view of the follow-up.
Client follow-up, sell-through and consumables arrive late, in monthly spreadsheets, if at all.
Your global installed base, warranty status and distributor scorecards on one screen, shared with permission by each distributor.
Installed base
Your installed base, in every market.
Manufacturers see where each unit is installed and how it is supported. Distributors see their whole installed base by hospital, warranty and service status.
Global installed base
Illustrative data- Distributor market
- Installed
- Under warranty
- Service due
- Units on record
- 1,284
- Units on record
- Markets
- 12
- Markets
- Connected distributors
- 7
- Connected distributors
NOVENTRA Connect
What NOVENTRA Connect shows you
Installed base and unit maps
Where your units are installed, market by market, at the level of detail each distributor shares.
Warranty status by unit
Which units are under warranty, which are close to expiry and which have expired.
Service and preventive-maintenance activity
Service requests and maintenance visits, recorded against each unit.
Brand Academy and training records
Training materials and tests for your brands, with each distributor's acknowledgements and results.
Distributor scorecards
Training progress and competency for each distributor, side by side.
Product catalogue shared with your distributors
One catalogue per brand, which your distributors use when they record new units.
Permission first
Your distributors stay in control
Distributors decide what you see, unit by unit. Client details stay private unless the distributor chooses to share them.
Manufacturer access is limited to its own products and the information each medical company explicitly authorises.
NOVENTRA Connect · Partner access · Included for manufacturers.
See your installed base with NOVENTRA Connect.
Book a demo with your own products and markets, or invite the distributors you work with.