Help Center
Units and installed base
Registering an installed unit
Last updated: 3 November 2026
Each unit is one device at one client site. Its record then collects warranty, service and training history.
- 1
Open Units from the side menu and select "Add unit".
- 2
Choose the brand, then the catalogue model. For your own local brands you can type a model name if it isn't in the catalogue.
- 3
Enter the serial number and, if you use one, your internal asset reference.
- 4
Choose where it is installed, then the department or site, city and country.
- 5
Add the installation date, warranty start and warranty end, set the unit status, and select "Save unit".
