Help Center
Billing
Plans and the 30-day trial
Last updated: 3 November 2026
Medical companies start a 30-day trial by adding a payment method. You won't be charged today. Cancel anytime before your trial ends and you won't pay a penny, and we'll remind you before your trial ends. Manufacturers use NOVENTRA Connect partner access, and healthcare organisations join by supplier invitation.
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Use the plan card at the bottom of the side menu to open the Subscription Center.
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Check how many trial days remain and the date your trial ends.
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Select "Choose a plan" (or "Change plan" once you're subscribed). This opens an email to our billing team, who will set up the plan with you.
