Help Center
Billing
Requesting a refund
Last updated: 3 November 2026
If NOVENTRA isn't right for your organisation, you can request a full refund of your first subscription payment within 30 days of that payment.
- 1
Email billing@centrivon.tech from your account owner's email address.
- 2
Include your organisation name.
- 3
Approved refunds are returned to the original payment method.
